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Remote Support

Assistance from a Distance
$25/Hour
  • Broadband Internet Recommended
  • Free Teamviewer Software Required
  • Software Updates, Repairs & Maintenance
  • Virus Removal & System Security
  • Custom Software Installation & Setup
  • Productivity Enhancement Training

Emergency Repairs

Pickup & Return Services
$90-150
  • We Packup, Pickup, Return & Setup!
  • Component Replacements & Upgrades
  • Backup, Reformat & Windows Re-install
  • Crashed Computer Data Recovery
  • New PC Out-Of-Box Premium Setup
  • Parts & Software¬†Additional If Required

Basic Terms and Conditions:

Service Area:

Phone Support:

  • SMS/Email/Messenger: Contact me anytime – ill reply asap.
  • Phone Call: If unanswered (driving/working/sleeping), please leave a short message and ill listen to your message and return your call asap, alternatively send an email/SMS.

Callout/Onsite Support/Pickup and Return:

  • Portland CBD and Residential Areas.
  • Appointments are Required.

Call-In (Drop-Off and Pickup):

  • Appointments are Required.

Payment Terms:

  • Residential Services: Payment/Invoice is Due on Completion or time of pickup/delivery.
  • Small Business/Regular Residential: Payment/Invoice is Due from Completion with 7 Days to Pay.

Payment Plans:

  • Available on request to regular customers.

PayPal and Credit Card Payments:

  • Where available, a Standard Surcharge is now applied to Credit Card and PayPal Payments which covers service fees, calculated/indicated at time of payment by the processing party (aka Stripe/PayPal). (est. 1.75% credit card loading and/or PayPal fee where applicable).
  • This standard surcharge does not apply to direct bank transfers/deposits.

Avail IT Services is not registered for GST (NREG).

  • GST is not calculated or applied to any prices, fees or charges by Avail IT Services
  • If your small business is GST Reg, you do not need to calculate any GST from my Invoice or your Payment. Please consult with your accountant for confirmation.

Queries & Bookings: Free Quote or Estimate

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Dean Brinckley

E: deanbrinckley@gmail.com

M: 0406 598 342 (Telstra iPhone)